Returns & Exchanges
At Commodity Fragrances, we want you to find your perfect scent match; if you are not completely satisfied with your full-size purchase, we offer a 30-day return window for items in their original, unopened packaging.
Check Eligibility
Ensure your item is unopened, in its original cellophane wrapping, and was purchased within the last 30 days from our official US webstore.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to receive a pre-paid return mailing label via email.
Pack and Ship
Securely package your items in the original shipping box if possible, attach the pre-paid label, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, a refund will be issued to your original payment method within 5-10 business days, minus a small restocking fee.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing